Change happens.  Constantly.  New technologies, both online and off, are bound to have an impact on the world.

Libraries and the Web are both just a part of the change.  The terms “library 2.0″ and “web 2.0″ are just tags used to try to describe the current status and the potential for future change (using the concept of versions brought about by  technological upgrades and enhancements).  People use the terms to try to quickly and clearly define a set of changes or tools…but change and time rarely have clear beginnings or ends.  The changes don’t come to us in handy “service packs” such as we get for software…they are a constant stream.

I’m excited.  The direction we are headed seems very customer service oriented and I really like helping people.  The new tools seem to give us more ways to help more people more often and in more places.  Most of this technology is about giving people more options and more ability to participate.  It is making us teams rather than the user/used, parent/child, boss/subordinate roles that have dominated in the past.